推荐序
前言
Chapter 1 Marketing Management 营销管理
案例Case
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1.1What is Marketing
1.2How Marketing Discovers and Satisfies Consumer Needs
1.3The Production, Product and Selling Concepts
1.4The Marketing Concept and Societal Marketing Concept
核心词汇Core Words and Expressions
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Chapter 2 Consumer Behavior 消费者行为
案例Case
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2.1The Buyer Decision Process
2.2Factors Influencing Consumer Behavior
2.3Models of Consumer Behavior
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Chapter 3 Marketing Environment营销环境
案例Case
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3.1Demographics and Culture
3.2Economic forces and Regulatory Forces
3.3Technological Forces and competitive forces
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Chapter 4 Marketing Research 营销调研
案例Case
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4.1The Types of Marketing Research
4.2Focus Groups
4.3Depth Interviews and Projective Tests
4.4Types of Surveys
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Chapter 5 Marketing Strategy and Relationship Marketing营销战略和关系营销
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5.1Market Segmentation
5.2Market Targeting
5.3Positioning
5.4Relationship Marketing
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Chapter 6 Marketing Mix 1:Product Strategy市场营销组合1:产品策略
案例Case
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6.1The New Product Process
6.2Product Life Cycle
6.3packaging
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Chapter 7 Marketing Mix 2:Pricing 市场营销组合2:价格
案例Case
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7.1Nature and Important of Price
7.2The Pricing Constraints and Objectives
7.3Demandbased Methods
7.4Competitivebased Methods
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Chapter 8 Marketing Mix 3:Place市场营销组合3:渠道
案例Case
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8.1Marketing Channel
8.2Retailing
8.3Logistic Management
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Chapter 9 Integrated Marketing Communications整合营销传播
案例Case
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9.1What is Integrated Marketing Communications
9.2Publicity and Public Relations
9.3The Practice and the Adoption Process for IMC
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Chapter 10 Brand Management 品牌管理
案例Case
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10.1What Is Brand
10.2New Products and Brand Extension
10.3Advantages of Extensions
10.4Disadvantages of Brand Extensions
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Chapter 11 Global Marketing全球营销
案例Case
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11.1The Scope of Global Marketing
11.2Emergence of a Borderless Economic World
11.3CrossCulture Analysis in a Global Economy
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Chapter 12EMarketing电子营销
案例Case
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12.1The Emergence of EMarketing
12.2EMarketing Environment
12.3EMarketing in Emerging Economies
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Chapter 13 Marketing of Services服务营销
案例Case
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13.1The Uniqueness of Service
13.2How Consumers Purchase Services
13.3Managing the Marketing of Services
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参考文献